Business English
Business English
Category:
€300.00
€300.00
Chapter 1:Company Profile
Lesson 1
- Words and expressions that briefly describe the mission and main activities ofa company. Practice : Describe the company you work for
Chapter 2:Grammar Review
Lesson 1
- Present Simple/Present Continuous
Lesson 2
- Future Tenses
Lesson 3
- Past Simple/Present Perfect
Lesson 4
- Modals of obligation and necessity
Lesson 5
- Modals of obligation and necessity
Chapter 3:Presenting your Company
Lesson 1
- Presenting your Companyto a potential client
Developing a short Presentation Plan
Lesson 2
- Practice: Give us a short presentation of your company
Chapter 4:Business Plan writing
Lesson 1
- Main parts of abusiness plan
Words and Expressions used in business plans
Chapter 5:Business Plan presentation
Lesson 1
- Presenting your Business Plan to a target audience
Chapter 6:Defending your opinion
Lesson 1
- Defending your Opinion in a professional manner.
Develop and present arguments using appropriate business vocabulary
and expressions
Chapter 7:Change
Lesson 1
- Words and expressions that describe market trends and change
Discussion – examples of recent trends and changes in business
Chapter 8:Business Meetings
Lesson 1
- Taking part in meetings: clarifying and interrupting.
Common words and expressions used in a business meeting
Lesson 2
- Taking Part in meetings: disagreeing in a polite business manner
Chapter 9:Quality Control
Lesson 1
- Words and Expressions to talk about quality and quality control
Describe different methods and tools used to ensure the delivery of a quality product or service.
Chapter 10:Business Reports
Lesson 1
- Writing a short report: Main Parts of a short Business Report
Lesson 2
- Writing a short report–Practice: write a business report for your own company
Chapter 11:Customer Service
Lesson 1
- Words and Expressions used when serving a customer.
How to deal with difficult customers and complaints
Chapter 12:Business English Telephone skills
Lesson 1
- Providing good service through the phone
Dealing with difficult customers on the phone
Chapter 13:Business Letters
Lesson 1
- Writing a professional business letter
Dealing with customer complaints in writing
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